Frequently Asked Questions

Shalonda Clyburn is an International Board Certified Lactation Consultant (IBCLC) based in Lancaster, SC, with over 15 years of hands-on experience supporting breastfeeding families.

Her passion for lactation care began after the birth of her first child — a personal journey that shaped her compassionate, judgment-free approach to supporting every family she works with.

IBCLC stands for International Board Certified Lactation Consultant — the gold standard credential in lactation care. It requires rigorous clinical training, continuing education, and passing a comprehensive international exam.

Shalonda maintains her certification through ongoing professional development to ensure her clients receive care that reflects the latest evidence-based practices.

• Prenatal Consultation — 60–90 min | Prepare before baby arrives with latch education, positioning practice, and a personalized feeding plan.
• Postpartum Lactation Support — 90–120 min | Comprehensive assessment after birth covering latch, milk supply, feeding plans, and emotional support.
• Troubleshooting Session — 60–75 min | Targeted help for pain, latch issues, supply concerns, or feeding refusal.
• Return to Work Support — 60–90 min | Pumping schedules, milk storage protocols, and workplace planning.
• Follow-Up Visit — 45–60 min | Progress check, technique refinement, and updated care plan.

Yes. Shalonda comes to you. All consultations are conducted in the comfort of your home within a 30-mile radius of Lancaster, SC. Being in your own space makes it easier to relax, demonstrate your real feeding setup, and get support that fits your actual environment.

Yes. Exclusive pumping is a valid and supported feeding choice. Shalonda can help with pump selection and setup, output optimization, scheduling, milk storage, and maintaining supply long-term.

Yes. Whether you're supplementing with formula, introducing a bottle alongside nursing, or ready to begin weaning, Shalonda will work with your goals — not against them. There is no one-size-fits-all approach here.

Yes. Relactation (reestablishing milk supply after stopping) and induced lactation for adoptive parents are both areas Shalonda supports. These journeys require patience and a tailored plan — reach out to discuss your specific situation.

Shalonda can assess feeding difficulties that may be related to tongue-tie or lip-tie, but formal diagnosis and any procedure (such as a frenectomy) requires referral to the appropriate specialist. She will guide you on next steps and connect you with the right provider.

• Prenatal Consultation — $150
• Postpartum Lactation Support — $200
• Troubleshooting Session — $150
• Return to Work Support — $100
• Follow-Up Visit — $175

These rates are for self-pay clients. If you have insurance, your visits may be covered at no cost — see the Insurance section below.

Yes. A non-refundable deposit equal to half the cost of your service is required to secure your appointment. This deposit is applied toward the total cost of your consultation.

• 24+ hours notice: Your deposit can be applied toward a rescheduled appointment.
• Less than 24 hours or no-show: The deposit is forfeited in full. No exceptions.

Deposits are non-refundable regardless of the reason for cancellation. This policy exists to protect Shalonda's time and ensure availability for all clients.

In the rare event that Shalonda needs to cancel your appointment, you will receive a full refund of your deposit or be offered priority rescheduling — your choice.

It may — and many clients are surprised to find their visits are fully covered. Honey & Milk Lactation partners with The Lactation Network (TLN), which works with many major insurance plans to cover IBCLC consultations.

Accepted plans include Anthem, Aetna, Blue Cross Blue Shield, VACCN, Multi-Plan, and most PPO plans. Coverage can include up to 6 consultations per year at no out-of-pocket cost when approved.

You can check your coverage directly through The Lactation Network's portal in just a few minutes — no phone calls needed:

Check My Insurance Coverage →

If you're approved, TLN handles the billing directly and your consultations may be covered at no cost to you.

The easiest way is to fill out the contact form — Shalonda will follow up within 24 hours to confirm your appointment details and deposit information.

You can also reach her directly by text or WhatsApp at (864) 513-3219.

Appointments are scheduled based on availability. Reach out as soon as you know you need support — earlier is always better, especially for prenatal consultations or if you have an urgent concern postpartum.

Yes. Evening and weekend appointments are available. Reach out via the contact form or text to discuss scheduling options that work for you.

Shalonda serves Lancaster, SC and the surrounding area within a 30-mile radius. Not sure if you're in range? Reach out and she'll confirm.

Shalonda aims to respond to all inquiries within 24 hours. For the fastest response, reach out via text or WhatsApp at (864) 513-3219.

Yes. For up to one month after your consultation, you can text Shalonda with follow-up questions related to the same issue discussed during your visit — at no additional charge.

This applies to general follow-up questions. If your situation requires in-depth troubleshooting or a new concern arises, a follow-up visit may be recommended.

Follow-up visits are available for ongoing support. These 45–60 minute sessions cover progress checks, technique refinements, growth assessments, and any new concerns. You can book a follow-up the same way as your first appointment.

No. Lactation consulting is educational and supportive in nature — it is not a substitute for medical advice, diagnosis, or treatment from your doctor or pediatrician. Always consult your healthcare provider for medical concerns about you or your baby.

If you are experiencing a medical emergency, call 911 immediately.